When you download your order from us, the audio file is wrapped inside a .zip file. A .zip file is a kind of archive, a compressed folder with the actual sound file packed inside it. In order to find your actual audio file, you need to unzip/unpack/open the .zip-file first, and then you'll find the actual WAV or MP3 audio file inside. To open a zip-file, simply double-click on it. It should open up like a folder. Inside you can see your audio file (WAV or MP3). Grab it with your mouse and drag it to the folder where you want to put it (for example, "My Music" folder or where ever you want it to be stored on your computer).
The reason we pack the sound files inside .zip files is not to save server space. It's to avoid problems with downloaded audio files auto-opening on customers' computers instead of being saved to their hard disk. We used to serve the downloads as straight-up MP3 or WAV files, but customers had problems with the files simply auto-opening in iTunes, Windows Media Player or some other player, and from there, they didn't know how to get the file stored on their computer and couldn't actually find the file anywhere on the computer. This is the reason we are now wrapping the downloaded audio files inside .zip files. It enables people to actually get the file saved to a folder on their computer.
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